Below are the reactions from the dissatisfied #AccessBank customers.
A branch even kept their metal detector door and windows open because Ac no work 😂 😂 😂 #Accessbank pic.twitter.com/66sUnkgg2S
— Teeý SonOf-Benjamin (@urban_swagg00) October 10, 2019
#Accessbank why this unnecessary charges 😭💔 @accessbank_help pic.twitter.com/mB3m0aU2kE
— Rex ™ (@rexdevex2flex) October 10, 2019
I tire #Accessbank pic.twitter.com/Ir0YBufOx3
— Seanny (@Seanny12575849) October 10, 2019
“All banks have their short coming but #Accessbank is worst.”
“Please what explains you collecting N52 anytime one transfers from Access Bank to Access – Diamond! Or did you not merge again? Since the merger, you guys became unaccessible!”
“We need to be honest with ourselves,it’s every bank and not just #Accessbank charges monthly maintenance,they just became the biggest bank in Africa so I think this system upgrade is kind of necessary to allow them run smoothly,we just have to be calm.”
” My dad uses Diamond Bank which is now merged with #AccessBank, and he prefers it to the other bank he’s using, I don’t think he has ever had issues with them.”
“After reading a lot of tweets on the #Accessbank issue, I understand thy people have issues with “failed transactions”, “late reversals” and etc. it’s very easy to understand that all these issues are a result of the recent merger between access and diamond bank”
“What I heard is that they are upgrading their ‘infrastructure’. Okay o. Let’s us see what happens after this upgrade sha. Hopefully the network gets better. #AccessBank“
APC government looking for how to blame GEJ for access bank failures #Accessbank pic.twitter.com/O2Uzg3yJjN
— Real_Vicktor Chinonso (@VicktorReal) October 10, 2019
In response, @myaccessbank said, “Dear Customer, At Access Bank, you mean everything to us! To ensure that we provide you with the highest level of service, we have embarked on a journey to upgrade our technology. #Accessbank.”
“We know that there have been periods where our customers may have experienced disruptions; we are very sorry and are working to resolve this ASAP! During this last phase of our upgrade, there may be a few short periods of service interruptions. #AccessBank“
“All of our channels are available throughout the month, and will be even faster and easier once the upgrade is concluded. #AccessBank“
“If you have any issues with one channel, please try an alternative: · Mobile App · Internet Banking · USSD: *901# or *426# · ATMs · WhatsApp Banking: +234 909 090 1901 · Self Service: 01-271 2005-7 #AccessBank.”
